LEGAL REFERENCE

Your Data. Our Responsibility.

We built poll88 around your account security and payment privacy. Every transaction through DANA, OVO, GoPay and QRIS is encrypted. Your lobby activity, deposit history and personal details...

Data EncryptedPayment SecureAccount PrivateQRIS ProtectedYour Control
Enter Game Lobby Read FAQ
poll88 Your Data. Our Responsibility.

Privacy Policy Framework

poll88 operates under privacy principles designed for Indonesia and supported regions. We collect account information, payment details and gameplay data to deliver your lobby experience, process DANA, OVO, GoPay and QRIS transactions, and comply with local regulations. Your data is never sold to third parties. We retain information only as long as your account remains active, plus the period required by law.

Where local law permits, you can request access, correction or deletion of your personal information.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions & Support

Have concerns about how we handle your data? Reach out through any of these channels. Our support team responds within 24 hours.

Team online

Email Support

Send privacy inquiries to [email protected]. Include your account email and specific question. We'll respond with detailed clarification and next steps.

Live Chat

Open the chat widget on poll88.app during business hours. Our team can walk you through privacy settings, data requests and account controls in real time.

Account Settings

Log in and visit Settings > Privacy & Data. View your stored information, manage communication preferences and request data exports directly from your dashboard.

EDITORIAL CLARITY

Privacy Standards We Follow

Our policy reflects industry best practices and regional compliance frameworks.

Encryption Standard

All account logins, payment submissions and personal data transfers use TLS 1.2+ encryption. Your DANA, OVO, GoPay and QRIS details never travel unencrypted across our network.

Data Minimization

We collect only what's needed to run your account, process payments and meet regulatory requirements. No unnecessary fields, no hidden tracking, no data hoarding.

Third-Party Audit

Our privacy controls are reviewed annually by independent security auditors. Audit reports confirm compliance with encryption, access controls and data retention policies.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are vetted for their own privacy standards. We share only the minimum data required to complete your transaction.

Breach Response Plan

If unauthorized access occurs, we notify affected accounts within 48 hours and provide guidance on account recovery, password reset and dispute filing.

Policy Transparency

This policy is updated whenever our data practices change. You'll see the revision date at the bottom. Major changes trigger email notification to all active accounts.

How Our Privacy Compares

We've aligned our privacy posture with other regional gaming platforms to ensure consistency and trust.

Data RetentionWe keep account data for the duration of your membership plus 3 years for regulatory compliance. Deleted accounts are purged after 90 days.
Cookie UsageEssential cookies enable login and payment processing. Optional cookies track your lobby preferences and gameplay patterns to improve your experience.
Marketing ConsentWe never email promotions without your opt-in. You can toggle marketing preferences in Settings > Communications at any time, no penalty.
Payment Data SharingDANA, OVO, GoPay and QRIS providers receive only transaction amounts, timestamps and your account ID. They never see your full personal profile.
Gameplay AnalyticsWe track which games you open, session duration and feature interactions to improve lobby layout and game recommendations. No personal betting amounts are shared externally.
Account RecoveryIf you lose access, we verify your identity using email, phone number and security questions. We never ask for passwords during recovery.
Jurisdiction ComplianceOur policy adapts to local regulations in supported regions. Indonesia-based accounts follow Indonesian data protection frameworks and payment rules.
SERVICE CONTEXT

What Defines Our Privacy Approach

These six principles shape how we handle your information across every interaction with poll88.

01
Account Ownership Your account belongs to you. We don't sell your data, share your gameplay history with advertisers or use your profile for third-party marketing campaigns.
02
Payment Isolation DANA, OVO, GoPay and QRIS transactions are processed through isolated payment gateways. Your wallet credentials never touch our servers directly.
03
Transparent Logging Every login, deposit and withdrawal is logged and visible in your account history. You can audit your own activity anytime from Settings > Account Activity.
04
Consent-First Design We ask before collecting optional data like location, device type or marketing preferences. Declining optional collection doesn't restrict your lobby access.
05
Deletion Rights Close your account and request full data deletion. We remove your personal information within 30 days, except where law requires us to retain records.
06
Security Updates We patch vulnerabilities within 48 hours of discovery and notify you of any changes to our encryption or access controls via email.

Privacy Policy Questions

All payment data is encrypted using TLS 1.2+ and stored in isolated payment vaults. We never store your wallet credentials or PIN. Payment processors handle the actual transaction; we only receive confirmation and transaction ID.

Yes. Log in, go to Settings > Privacy & Data > Export My Data. We'll compile your account profile, transaction history and gameplay logs into a downloadable file within 7 business days.

Your account data is marked for deletion immediately. Personal information is purged within 30 days. Transaction records required by law are retained for 3 years but are no longer linked to your account.

Essential cookies enable login and payment processing. Optional cookies track lobby preferences and game recommendations. You can disable optional cookies in Settings > Privacy without losing account access.

Only our support team can access your account with your permission. Payment processors see transaction data only. We never share your personal profile, gameplay history or contact details with third parties.

We review our policy quarterly and update it whenever our data practices change. Major changes trigger email notification to all active accounts. Check the revision date at the bottom of this page.

Contact [email protected] immediately with details. We'll verify your account, reset your password, review login history and guide you through any necessary recovery steps within 24 hours.